Frequently Asked Questions

Answers to the most common Vacation Planning questions!

We're here to help!

Planning a vacation raises a LOT of questions, and our job is to make the planning process as easy as possible! On this page, we have outlined the most frequently asked questions that we receive. If your question is not listed below, feel free to contact us today, and one of our vacation planners will get back to you ASAP!

Booking, Payments & Cancellations

Why should I book my vacation with Extra Magic Trips?

When you work an expert Extra Magic Trips Vacation Planners, you pay the same price if you booked directly but you get so much more!! Think of booking through a travel agent as shopping local. You get to support a small business, but also get to enjoy our extensive knowledge, spectacular pricing and awesome travel supplier discounts on your upcoming trip.

Our expert destination knowledge will have you feeling like a pro, even on your first trip! We will provide you with customized itineraries for your trip, as well as tips and tricks to make your trip easy and stress-free. After booking with us, you will never want to book a vacation anywhere else!

While we specialize in Disney vacations, our team of experts can help you with carefully curated and personalized itineraries to any destination you can dream up!

Can you recommend accommodations that fit my budget and preferences?

Absolutely! At Extra Magic Trips, we don’t believe in a one size fits all vacation – every plan that we make is completely personalized for you and your travel party! We will recommend accommodations that fit your budget, travel style, and priorities.

And pushy sales people? Not here! We use a consultative approach to help you enjoy the vacation that is perfect for you.

What does it cost to use Extra Magic Trips’ planning services?

In most cases, absolutely nothing!

When you book a qualifying vacation package with an Extra Magic Trips Vacation Planner, our planning services are included at no additional charge!

If your specific vacation does not qualify for our free services, your Vacation Planner will provide you with a planning fee amount during your initial conversation, which may vary based on the complexity of your trip. A planing fee, if charged, is nonrefundable and covers the time and expense of the services provided by your Vacation Planner.

How do I book a trip through Extra Magic Trips?

Your experience with Extra Magic Trips begins by reaching out to your Extra Magic Trips Vacation Planner, or completing our simple Quote Request form. From there, we will begin your personalized experience by scheduling a consultation call to learn more about you, your travel party, and what you had in mind for your vacation.

We will then prepare a personalized vacation quote, taking all of your preferences into account.

Once your trip is booked, we will be standing by to assist with dining reservations, general questions, and anything else that you may need!

Defore, during, and even after travel your personal Extra Magic Trips Vacation Planner is available to assist, answer questions, modify bookings, and more!

What payment methods do you accept? Do you offer any payment plans?

Most of the travel suppliers that we work with accept and prefer credit cards as a primary form of payment. Select suppliers (like Disney destinations) allow you to use a branded gift card for payment. Payment plans can be set up for most destinations by working with your Extra Magic Trips Vacation Planner.

Can I make changes to my itinerary after booking?

Absolutely! At Extra Magic Trips, we are all about flexibility. Depending on the travel supplier that your trip is booked with, you may be able to make changes to your itinerary up to a certain date without a penalty. Extra Magic Trips does not charge any separate change fees to our guests.

Your booking is subject to the terms and conditions fo the travel supplier that your booking is made with. Travel suppliers may charge fees for changes or cancellations pursuant to their terms and conditions, up to and including a 100% penalty. Contact your Extra Magic Trips Vacation Planner for more details about a specific reservation.

What is the Extra Magic Trips cancellation and refund policy?

Extra Magic Trips does not charge any separate cancellation or modification penalties for our guests. Before adjusting your reservation, we will present any fees from your travel supplier that may be charged and request your authorization before a change that results in a fee is made.

Your booking is subject to the terms and conditions fo the travel supplier that your booking is made with. Travel suppliers may charge fees for changes or cancellations pursuant to their terms and conditions, up to and including a 100% penalty. Contact your Extra Magic Trips Vacation Planner for more details about a specific reservation.

Disney Destinations

How far out can I make dining reservations at Walt Disney World® Resort?

Advance Dining Reservations (ADR) open 60 days in advance. Guests staying at select resort hotels can book dining for their entire stay (up to 10 days) starting 60 days before their check-in date. We handle these high-demand reservations for you the moment your window opens, so you don't need to lift a finger!

What replaced Disney’s FastPass+, and how does Lightning Lane work?

Disney replaced FastPass+ with paid Genie+ and Individual Lightning Lane options, now integrated into the Lightning Lane Multi Pass and Lightning Lane Single Pass systems. Guests can purchase access to reserve entry times for popular attractions via the official app. Your Extra Magic Trips Vacation Planner will guide you through the exact booking windows and strategies to skip long lines without wasting hours navigating the system.

All of our gusts receive a complimentary copy of our constantly updated Lightning Lane Guide, that provides top strategies and information that is updated daily!

What services are provided when booking a Disney vacation?

We use our expert Disney knowledge to help you plan an absolutely magical Disney vacation! In addition to providing a full-service booking experience, we can also take care of securing your advanced dining reservations (ADRs), provide expert tips and tricks on Lightning Lane and Virtual Queues, and even ensure that you are always getting the best deal! Using our MagicPrice℠ Advantage, we will constantly review your reservation, and automatically apply any new applicable promotions to save you money!

We get to know each and every one of our guests to ensure that we make selections based on their travel style, dining preferences, attraction desires, and more. You won’t find more personalized travel agents out there!

What is an EarMarked by Disney Authorized Travel Agency?

An EarMarked by Disney Authorized Travel Agency (formerly recognized and widely known as an Authorized Disney Vacation Planner) is a premier travel agency that has been officially recognized and endorsed by Disney Destinations for its exceptional knowledge, sales volume, and dedicated service. To earn this invitation-only designation, an agency must demonstrate a proven track record of booking Disney vacations and maintain strict standards of ongoing education.

By booking with an EarMarked by Disney Authorized Travel Agency, you gain an advocate who stays updated on park offerings, hotel promotions, new ship and itinerary launches, and seasonal events to ensure a seamless Disney vacation, wherever the magic may take you!

Extra Magic Trips is proud to be an EarMarked by Disney Authorized Travel Agency! Each of our Vacation Planners have gained specialized knowledge of Disney destinations through the College of Disney Knowledge online training program, and have access to several exclusive training programs each year!

Can I make payments using a Disney Gift Card?

Absolutely! When you book your trip with Extra Magic Trips, all payments are processed directly with the Disney destination that you are visiting. That means that you can use Disney Gift Cards to pay your deposit or balance for your vacation package, or even add special extras like Mickey's Not-So-Scary Halloween Party tickets, Mickey's Very Merry Christmas Party tickets, Disney After Hours tickets, and more! Ask your Extra Magic Trips Vacation Planner for details!

Can I make payments using my Disney Visa Card?

Absolutely! When you use your Disney® Visa® Card to pay for your select Disney destinations vacation, you can enjoy special financing, exclusive offers, and more. Terms and conditions apply.

Click here to learn more about the Disney® Visa® Card, and explore a special opportunity for a referral bonus when you open a new card, courtesy of Extra Magic Trips!

Travel Requirements & Safety

What entry or health requirements (vaccinations, testing) apply to my destination?

For the most up-to-date information, travelers should check with the local government or embassy of the country they are planning to visit. Your Extra Magic Trips Vacation Planner will make sure that you have all of the necessary information regarding entry and health requirements before booking your vacation.

Do I need a passport or visa for my trip?

If you are traveling outside of your country of residence, a passport is often required. For some destinations, additional visas may be required for certain types of travel. Your Extra Magic Trips Vacation Planner will provide you with all of the necessary information for your specific travel destinations. It is the traveler's responsibility to be sure to obtain their passport and/or visa before their departure.

Do I need a passport for a cruise?

While the technical answer is "it depends" (on a number of factors), Extra Magic Trips strongly recommends that all travelers, regardless of age, have a valid passport before boarding their cruise.

Unexpected emergencies, needing to fly home from a foreign port due to a medical issue, missing the ship's departure time, or other unforeseen circumstances require a valid passport.

Without a passport, securing emergency travel arrangements can be complicated and delayed. We strongly encourage all travelers, regardless of age, to obtain a valid passport before boarding the ship. Passports should be valid for at least 6 months past the date of your cruise.