Frequently Asked Questions
Answers to the most common Disney vacation planning questions.We’re here to help!
Planning a Disney vacation raises a LOT of questions, and our job is to make the planning process as easy as possible! On this page, we have outlined the most frequently asked questions that we receive. If your question is not listed below, feel free to contact us today, and one of our vacation planners will get back to you ASAP!
What does it cost to use Extra Magic Trips' planning service?
Absolutely nothing!
When you trust us to book your Disney vacation, we provide our planning services 100% free of charge. You will pay the exact same price as you would if you booked directly through Disney, but you get so much more!
Our services are paid for directly by Disney, so there is absolutely no cost to you the traveler.
Do you only plan trips to Disney destinations?
Absolutely not! While we do specialize in making your trip to a Disney destination extra magical, we’re also experts at adding magic to all of your vacations, wherever you may wish to travel!
What services are provided?
We use our expert Disney knowledge to help you plan an absolutely magical Disney vacation! In addition to providing a full-service booking experience, we can also take care of securing your advanced dining reservations (ADRs), provide expert tips and tricks on Disney Genie+ and Virtual Queues, and even ensure that you are always getting the best deal! Using our MagicPrice Advantage, we will constantly review your reservation, and automatically apply any new applicable promotions to save you money!
We get to know each and every one of our guests to ensure that we make selections based on their travel style, dining preferences, attraction desires, and more. You won’t find more personalized travel agents out there!
To view a list of all the services that we can provide, please visit the “Services” page.
Can you recommend accommodations that fit my budget and preferences?
Absolutely! At Extra Magic Trips, we don’t believe in a one size fits all vacation – every plan that we make is completely personalized for you and your travel party! We will recommend accommodations that fit your budget, travel style, and priorities.
And pushy sales people? Not here! We use a consultative approach to help you enjoy the vacation that is perfect for you.
Can you help with booking special experiences (e.g., honeymoons, anniversaries)?
Absolutely! Our team of talented Vacation Planners can help you plan any special celebration you can think up! We’ve helped guests plan incredible honeymoons, babymoons, anniversary trips, birthday celebrations, and more!
We can recommend specific activities, restaurants, and even exclusive access events to help compliment your celebration and make your vacation a cherished lifelong memory.
Can you accommodate special requests or accessibility concerns (e.g., dietary restrictions, mobility issues)?
Yes – 100%! When you plan your vacation with an Extra Magic Trips Vacation Planner, you are adding a destination expert to your team. Let us know your needs and concerns, and we will ensure that we are recommending locations that will excel at meeting your requirements.
We can arrange for wheelchair or motorized scooter rentals that will assist with mobility needs throughout your vacation, and can ensure that any accessibility needs (roll-in showers, elevated beds, wheelchair accessible staterooms, etc.) are met seamlessly.
Did you know that Walt Disney World® Resort and Disneyland® Resort are considered some of the top destinations to visit for guests with dietary restrictions or food allergies? These resorts excel at providing personalized service, and even have specially-trained Cast Members at many restaurants to help you navigate your menu. When you book with Extra Magic Trips, your Vacation Planner will help identify the restaurants that are best able to accommodate your specific needs.
Why should I book my vacation with you?
Booking your vacation with us will cost you exactly the same as if you booked on your own – but you get so much more when you work with one of our expert Vacation Planners! Think of booking through a travel agent as shopping local. You get to support a small business, but also get to enjoy our extensive knowledge, spectacular pricing and awesome travel supplier discounts on your upcoming trip.
Our expert destination knowledge will have you feeling like a pro, even on your first trip! We will provide you with customized itineraries for your trip, as well as tips and tricks to make your trip easy and stress-free. After booking with us, you will never want to book a vacation anywhere else!
While we specialize in Disney vacations, our team of experts can help you with carefully curated and personalized itineraries to any destination you can dream up!
What is your cancellation policy?
The cancellation policy is provided directly by the destination that you visit. Extra Magic Trips does not charge any additional cancellation or service fees for cancelling or changing your reservation, however charges may apply as charged by your destination.
We will review the destination’s cancellation policies, and have you sign off on these policies before you book.
How do I contact you?
If you are ready to request a quote for an upcoming trip, you can head straight to our Quote Request page and fill out the quick form. We will begin preparing your quote based off of the information you provide.
For general questions, you can use our contact form, email us at Hello@ExtraMagicTrips.com, call (844) 407-TRIP (8747) or text (717) 297-0440. We will get back to you as soon as possible!
Have Another Question?
Have a question that is not answered here? Feel free to get in touch with us today and we will get in touch!